Landmark Global is a tracked mail service for parcels up to 30kg. You can book a collection from your door or drop your consignment off at our London depot.
With Landmark Global, longer transit times are offset by lower costs, making it ideal for non-urgent shipments. It's trackable all the way.
We offer three different options for Landmark Global depending on your customs arrangements, all of which will be shown as separate services in your quote. You will need to select the relevant service at the quote stage.
|Rest of World
A tracked mail service from our depot for parcels up to 30kg. With the standard service, any applicable customs taxes and duties are payable by the receiver.
|Landmark Global (Delivered Taxes Paid)
With our DTP service, any applicable customs taxes and duties are paid by the shipper / account holder. Available to Australia, Belgium, Canada and Ireland.
|Landmark Global (IOSS)
For IOSS-registered shippers. Available to EU countries.
* Please add 1 working day to your transit time if opting for a collection service.
With our Landmark Global service, parcels are shipped from our depot. You have the option of dropping your consignment off at our London depot, using one of our collection services, or choosing one of hundreds of DPD or UPS drop-off locations nationwide.
Please add 1 working day to your estimated transit time if booking either an optional collection or an alternative drop-off option, to allow for overnight delivery to our depot. For some postcodes in London, we are able to collect ourselves and ship from the depot same day.
Once your shipment has been delivered to our depot, we will process it and forward your parcel to its final destination via Landmark.
Please refer to our documentation page for labelling instructions for each collection/drop-off option.
If you are not able to print any of your documents, please get in touch and we will be happy to post hard copies to you.
This service is available Delivered Taxes Paid (DTP) - which means the shipper pays for any customs duties and taxes rather than the recipient.
It's available to Australia, Belgium, Canada and Ireland.
You must be IOSS-registered to use this service and will need to provide your IOSS number.
Shipments sent on this service without IOSS registration will be returned to sender.
Please note: In the event that the receiver does not take delivery of your goods, returns can take up to 6 months for this service, as Landmark Global will hold mail at their depot until they reach volume.
Shipments to Australia must not exceed a value of AUS$1,000 (click for live currency conversion to GBP).
Articles made of wood cannot be sent to Australia with Landmark, even if they are heat treated.
For parcels to Denmark, Finland, Norway and Sweden, the vast majority of parcels will be delivered to a pick-up shop near to your delivery address.
Restrictions may vary depending on the destination of your shipment. Here are the general restrictions for this service, with country-specific exceptions listed below:
*Girth is calculated as follows: (sum of two smallest dimensions X 2) + longest dimension.
For example: for a parcel of dimensions 20 x 30 x 40cm:
(20 + 30) x 2 + 40 = 140cm
Your shipment will be charged by either actual weight or volumetric weight – whichever is greater.
Volumetric weight is a value derived from the size rather than the weight of your parcel and may apply if your parcel is particularly large and contains relatively light items.
Landmark Global calculates volumetric weight by multiplying the three dimensions of your parcel together and dividing by 6000.
|50 x 30 x 20cm
|50 x 60 x 40cm
Consignments that exceed size and weight restrictions will not be shipped from our depot.
|DTP (Delivered Taxes Paid) Admin Fee
|A fee applied to all Delivered Taxes Paid (DTP) shipments to Belgium, Ireland, Canada & Australia.
|£2.50, plus 5% of the tax bill