General Information

Fast Despatch Logistics (FDL) is one of the fastest-growing delivery companies in the UK. This service is fully tracked, with GPS pinpoint, photo and signature upon delivery. The service delivers on weekends at no extra charge. FDL collects from our depot.

See the table below for an overview:

		Suitable for:	Information	Transit times
	Fast Despatch Logistics	Documents Parcels	Express parcel service to destinations across the UK.	1 day from depot to UK mainland; 2-3 days to Scottish Highlands, Northern Ireland and Offshore Isles*

*Please add one working day to your transit time if opting for a third-party collection service. For collections made in these postcodes, FDL will pick up from our depot same day.

How It Works...

With our FDL service, parcels are collected from our depot. You have the option of dropping your consignment off at one of our depots, using one of our collection services, or choosing one of hundreds of DPD or UPS drop-off locations nationwide.

Please add 1 working day to your estimated transit time if booking either an optional collection or an alternative drop-off option, to allow for overnight delivery to our depot. For some postcodes in London, the East Midlands and North West England, we are able to collect ourselves and ship from the depot same day.

Once your shipment has been delivered to our depot, we will process it and forward your parcel to its final destination via FDL.

Please refer to our documentation page for labelling instructions for each collection/drop-off option.

If you are not able to print any of your documents, please get in touch and we will be happy to post hard copies to you.

Tracking

You can track your parcel by entering your TP- order reference number into our tracking tool.

Transit Times

Next day delivery is available to most areas across the UK. Please refer to the postcodes table below.

Transit Time	Postcodes
1 Day	AL, B, BA, BB, BD*, BH, BL, BN, BR, BS, CB, CF, CH, CM, CO, CR, CT, CV, CW, DA, DD, DE, DH, DL*, DN, DT, DY, E, EC, EH, EN, EX, FK*, FY, G*, GL, GU, HA, HD, HG, HP, HU, HX, IG, IP, KT, KY, L, LE, LN, LS, LU, M, ME, MK, ML, N, NE, NG, NN, NP, NR, NW, OL, OX, PE, PL, PO*, PR, RG, RH, RM, S, SA, SE, SG, SK, SL, SM, SO, SP, SR, ST, SW, TA, TF, TN, TR*, TS, TW, UB, W, WA, WC, WD, WF, WN, WR, WS, WV, YO
2-3 Days	BD23-24, CA, DG, DL7-12, DL16, FK17-21, G60, G81-84, HR, LA, LD, LL, SY, TD
2-4 Days	AB
2-5 Days	BT, HS, IM, IV, KA, KW, PA, PH, PO30-41, TR21-25, ZE

*Some exceptions. Please refer to the postcodes listed for longer transit times.

Size and Weight Restrictions

• Max weight: 25kg
• Max length: 120cm

Volumetric Weight

Your shipment will be charged by either actual weight or volumetric weight – whichever is greater.

Volumetric weight is a value derived from the size rather than the weight of your parcel and may apply if your parcel is particularly large and contains relatively light items.

For this service, we calculate volumetric weight by multiplying the three dimensions of your parcel together and dividing by 6000.

For example:

Actual Weight	Dimensions	Divisor	Volumetric Weight	Chargeable Weight
10kg	50 x 30 x 20cm	6000	5kg	10kg
10kg	50 x 60 x 40cm	6000	20kg	20kg

Surcharges

Category	Description	Fee
Oversized	If your parcel measures more than 120cm in length.	£20
Overweight	If your parcel weighs more than 25kg.	£30
Return to Sender / Undeliverable	If FDL is unable to deliver your parcel.	£2.50 + freight rate / cost of carriage

Please note that surcharges on domestic (UK) deliveries are subject to VAT.

Service Restrictions / Prohibited Items

• Please refer to FDL's list of prohibited items, as well as our own list of hazardous, prohibited and owner’s risk items.
• If you’d like advice on whether or not your items are prohibited, please contact our Customer Services team via, email sales@megwayparcels.co.uk or call 01604-356242.